Online Customer Service Request

To log a customer service call online, please enter the information below
and submit. A service representative will contact  your customer
within 24 hours (Monday - Friday) to confirm your request.
Notes: Fields indicated in red are mandatory.  
          Form applicable to Australian / New Zealand customers only.

Requestor Details:
Company Name
Your Name
Your Phone Number
(during business hrs;
include area code)
Your ALSP Number
Your E-mail:
Your Reference Number:

Customer Details:
Company Name
Contact Name:
Phone Number:
(during business hrs; include area code)
Mobile Number:
Fax Number:
(include area code)
E-mail Address:
Preferred Method
of Contact:
Location of Printer:
(Describe Area or Floor if Applicable)
Address:
Country
Serial Number:
Model:
Select your model from one of the following:
Colour Laser
Dot Matrix
Inkjet
Mono Laser
Multifunction Devices
Network Adapters
 
Other:
Please Briefly Describe the Fault:
Charge Type


If this is a chargeable service, would you like the charge invoiced to your account, or to the customer's account?
Invoice Customer
Invoice To My Account
Account Number


If invoice to my account is selected, please enter your account number: